APLA/WLA Seminar 2019 - Danang, Vietnam, 15 - 18 April 2019

Posted on 14 Feb 2019 in APLA

** Updated as at 9 Apr 2019, 4:30 PM  


Theme: Lotteries in the Digital World – Disintermediation, Disruption or Transformation

Digital revolution has transformed how countries, businesses and individuals live, work and play. Consumers’ habits are shaped by the click of buttons - with instant gratification - the new buzz word for the economy. Today, technology challenges the status quo of traditional means of business, what used to work, no longer does. Even age-old business models such as lotteries are faced with disruption in this tech-enabled world.

The advent of new digital channels has created opportunities as well as challenges for lotteries to be distributed and sold. Traditional paper-based lotteries are facing the imminent possibility of being phased-out, as customers turn digital for game of chance. With the growing penetration of the Internet, mobile phones, online and mobile apps, lottery operators are facing challenges on many fronts as customers become digital natives.

How does digitalisation reshape the lottery industry? What does this spell for the future of lottery operators? At this year’s APLA/WLA Seminar 2019 (Lotteries in the Digital World - Disintermediation, Disruption or Transformation), you can expect an exciting line-up of sector-specific topics which will touch on targeted concerns centred around digitalisation, and how this could lead to a transformational journey in the lottery business, turning challenges into opportunities. Seminar participants can also expect to hear from industry experts on ways they could leverage Big Data and analytics to gain insights on customer trends and experience. There’s also an exclusive chance to hear from and get inspired by renowned industry leader Tim Kobe (Founder of Eight Inc, known as the visionary behind Apple’s iconic stores), who will be this year’s keynote speaker. 

Don’t miss this chance to be part of this journey to effect changes and make history! Registration opens now, book early to avoid disappointment!

Business Programme 

Day 1: 15 April 2019 (Monday)  

Time Description Venue
9.00am–6.00pm Registration Lobby, Hyatt Regency Danang Resort & Spa
8.00am – 2.00pm Danang City Tour Depart from Hyatt Regency Danang Resort & Spa
7.00am – 2.00pm Golf Session Montgomerie Link Course
6.00pm – 9.00pm Welcome Dinner Garden, Hyatt Regency Danang Resort & Spa

Day 2: 16 April 2019 (Tuesday)
Regency Ballroom, Hyatt Regency Danang Resort & Spa 
Time Description/Topic Speaker
9.00am – 9.10am
(10 min)
Welcome Address 1 Seah Chin Siong, APLA Chairman
9.10am – 9.20am
(10 min)
Welcome Address 2 Luca Esposito Poleo, ED, WLA
9.20am – 9.30am
(10 min)
Welcome Address 3 Representative from Ministry of Finance Vietnam
9.30am – 9.35am
(5 min)
Presentation of the WLA Responsible Gaming Certificate to Vietlott Younes El Mechrafi, WLA Executive Committee Member
9.35am – 9.40am
(5 min)
Presentation of donation cheque to Cap la yeu thuong Seah Chin Siong, APLA Chairman
9.40am – 10.40am
(50 + 10 min)
Humanizing The Digital Space for Gaming Tim Kobe, Founder and CEO of Eight Inc
10.40am - 11.00am
(20 min)
Coffee / Tea
11.00am – 11.45am
(40 + 5 min)
Virtual Sports Global Growth Trends and Its fit with Lottery Offerings (Scheduled Draws and Instant-Win Games)  Yariv Lissauer, Founder and CEO of Leap Gaming
11.45am – 12.30pm
(40 + 5 min)
 Esports: The Fastest Growing Sport in the World? Patrick de Moustier, Managing Director, Accenture Digital ASEAN
12.45pm – 2.00pm
(90 min)
Lunch  - Green House, Hyatt Regency Danang Resort & Spa
2.00pm – 2.50pm
(45 + 5 min)
Panel Session 1: Delivering Instant & Personalised Services to the Millennials in the Digital World


  1. Kamlesh Vijay, CEO, Sugal & Damani Group
  2. Colin Lau, Executive Manager, The Hong Kong Jockey Club
  3. Andrew Shepherd, General Manager – Marketing, Tabcorp Holdings Limited
2.50pm – 3.40pm
(45 + 5 min)
From Digital Disruption to Innovation Factory Patrick de Moustier, Managing Director, Accenture Digital ASEAN
3.40pm – 4.00pm
(20 min)
Coffee / Tea
4.00pm – 4.40pm
(35 + 5 min)
Digital Technology for an Integrated Approach for a Smart Campus Neo Teck Guan, Director, ICT Strategy and Alliances, South Pacific Strategy Marketing Department, Huawei
4.40pm – 5.20pm
(35 + 5 min)
Digital Transformation - As Simple As It Gets Sebastian Heng, Head Agile Practice, Rapid Labs, NCS Digital
5.20pm onwards Free & Easy
5.45pm – 9.30pm Optional Event: Hoi An Impression Theme Park (separate fee)
Assemble at hotel lobby by 5.45pm. Dinner at theme park (at own cost)

Day 3: 17 April 2019 (Wednesday)
Regency Ballroom, Hyatt Regency Resort & Spa
Time Description/Topic Speaker
9.00am – 9.40am
(35 + 5 min)
Impact of General Data Protection Regulation on Lottery Operation in Asia Piet Van Baeveghem (Secretary-General, Legal & Regulatory Affairs Management, National Lottery of Belgium)
9.40am – 10.30am
(45 + 5 min)
An Overview of The Latest Consumer Trends in Asia-Pacific Khoa Doan, Director of Consumer Insights,
Nielsen Vietnam
10.30am – 11.00am
(30 min)
Coffee / Tea
11.00am – 11.50am
(45 + 5 min)
Panel Session 2: Digitalisation and The Impact of Regulation on Lottery and Sport Betting


  1. Tay Boon Khai, Chief, Risk & Compliance, Singapore Pools (Pte) Ltd
  2. Dr. Chen Hai Ping, Deputy Director at Gaming Research Centre of China & Lottery Research Centre of China
11.50am – 1.00pm
(70 min)
Sponsor Session
Next-generation holistic gaming solutions and services
  1. Michelle Annandale, Vice President, International Sales and Marketing, Pollard Banknote
  2. Marios Mitromaras, Chief Executive Officer, Intralot Australia
  3. Jon Lin, Marketing Manager, IGT
  4. Chua Chun Fong, President, Berjaya Gia Thinh Investment Technology JSC.
  5. John Wilde, Business Development Manager APAC, Carmanah Signs
11.00pm – 2.15pm
(75 min)
Lunch - Green House, Hyatt Regency Danang Resort & Spa
2.15pm – 3.05pm
(45 + 5 min)
Digitalisation and the Manufacturing of Luck Prof Teo Chung Piaw, Provost Chair Professor and Director of the Institute of OR and Analytics, National University of Singapore
3.05pm – 3.15pm
(10 min)
Promotion of APLA Conference 2019 Tabcorp Holdings Limited
3.15pm - 3.25pm
10 min)
Lucky Draw
4.00pm – 7.00pm Assemble at hotel lobby by 4.00pm, depart for tour of Hoi An Ancient Town
7.00pm – 9.30pm Closing Dinner - Fullmoon Town Restaurant & Bar
Day 4 Networking Day: 18 April 2019 (Thursday)
Time Description/Topic
7.45am – 3.00pm Assemble at lobby by 7.30am
Visit Ba Na Hills
Lunch provided at Arapang restaurant
Back to hotel 

Seminar Venue & Accommodation

The seminar hotel, Hyatt Regency Danang Resort & Spa, is offering preferential room rates for our seminar delegates during the seminar period.
Room  Category Price (USD)
King Room | Twin Room ~USD190 (includes taxes/surcharges)
- Includes buffet breakfast

Highlights of Social Programme

• Opening Dinner – Beach House Garden, Hyatt Regency Danang Resort and Spa
• Closing Dinner – Fullmoon Town Restaurant & Bar at Hoi An
• Networking Day – Ba Na Hills
• Optional Event: City Tour/Golf/Hoi An Impression Theme Park (separate fee applies)

Seminar Registration Fees

The registration fees for APLA Seminar is as follow:
Registration Category US Dollars
APLA / WLA Member US $800
APLA / WLA Associate Member US $900
Non-Members US $1000
Accompanying Person US $300

Airport Transfer

International delegates will arrive at Da Nang International Airport. The distance from airport to the seminar venue (Hyatt Regency Danang Resort & Spa) is about 10.6km and the journey by taxi will take about 20 minutes.

Transfer options as follow:
  • Taxi or Grab cost: VND200,000 (≈USD9 nett) per way
  • Airport transfer provided by hotel is chargeable as follows:
Vehicle Airport transfer (one way) – US Dollars Capacity
7-seater VND 1,386,000 nett ($60 nett) Max. 4 pax
16-seater VND 1,732,500 nett ($75 nett) Max. 12 pax

To opt for airport transfer provided by the hotel, you may email the hotel at

Airport transfer provided by VITOURS is chargeable as follows:  
Vehicle Airport transfer (one way) – US Dollars Capacity
4-seater VND 462,000 nett ($20 nett) Max. 4 pax
7-seater VND 499,000 nett ($21.6 nett) Max. 7 pax

To opt for airport transfer provided by VITOURS, you may contact them through WhatsApp (+84 905 279 348) or email

Visa Information

To enter Vietnam, a Visa is required for selected nationalities. You may visit the Vietnam
Embassy website for your respective country.

Note: Photographs & videos will be taken during the event for marketing and publicity purposes.