Upcoming & Past Events
APLA / WLA Seminar: 28 April - 1 May 2009
April 28, 2009
New Generation, New Media, New Technologies.
The Venetian Macao Resort Hotel, Macau.
28 April - 1 May 2009.
Download the Seminar Program here.
Download the Registration Form here.
Download the Networking Day (1 May) Itinerary here.
Email enquiries to: aplaseminar2009@sgpoolz.com.sg
About the Seminar
The theme of the seminar is "New Generation, New Media, New Technologies". We are entering the age of the global generation. Generations Y and Z, defined as those born post-1980, are now aged below 28 years old. Lottery games do not seem to appeal to them as much as the earlier generations of the Boomers and Generation X. Does it imply that the lottery industry will suffer a natural decline with the passing of these generations in the future? How can we retain the existing customers while appealing and servicing the younger generations? How do we ensure the survival of the state lotteries, in the midst of intensified competition from non-regulated private gaming operators worldwide? How can we make use of new media and new technologies to ensure we continue to compete effectively albeit in a socially responsible manner?
About the Speakers
Dr Ricardo Siu, Associate Professor of Economics & International Finance, University of Macau
Dr Siu will update us on the Challenges and Issues in the Development of the Macau Gaming Industry. Dr Siu is currently employed as the associate professor of Economics and International Finance, and the program coordinator of the BBA in Gaming Management, servicing the Department of Finance and Business Economics at the Faculty of Business Administration at the University of Macau. Dr Siu is an internationally-known scholar in the stream of casino gaming, especially in the areas of public policies (including institution and institutional change) and evolution of casino gaming in Macao and other Asian jurisdictions. In addition, he is an invited speaker of various international gaming conferences (e.g., G2E and G2E Asia).
Mr Jonathan Galaviz, Founding Partner, Globalysis Ltd
Mr Galaviz will bring us through the Overview of the Competitive Gaming Landscape in Asia-Pacific. Mr Galaviz is the founding Partner of Globalysis Ltd, a Las Vegas, Nevada based boutique business strategy consultancy that is exclusively focused on the casino gaming, hotel, and real estate industries in the global travel/leisure sector. He has consulted on multi-billion dollar real estate developments in international markets with a focus on integrated resort development and has been a leading advisor on international joint venture formation and has managed these consortiums with a particular expertise in Asia. Mr. Galaviz was previously employed with Mandalay Resort Group (now MGM-Mirage) as a Las Vegas, Nevada based Senior Project Analyst within the corporate group focused on strategy and technology initiatives.
Mr Jonathan Chajet, Managing Director, China, Interbrand
Mr Chajet will speak about the Challenges of Marketing to the Generations Y & Z. Mr Chajet is an expert in brand strategy, communications planning, market research, naming, visual identity, multi-media communications, packaging and employee training. Prior to joining Interbrand, Jonathan was Executive Director, Brand Strategy at Siegel & Gale, a Senior Associate at Mercer Management Consulting, and began his career in advertising at J. Walter Thompson, Rapp Collins Worldwide and The Arnell Group. Jonathan received an MBA in marketing and international business from New York University and attended Grinnell College and the London School of Economics. His clients included Adobe, Bayer, Nestle, Unilever, Lexus, Dell, Intel, Microsoft, Yahoo!, Sony, Nokia etc. More recently, he has worked with a number of local Chinese companies including Huawei, Vanke, Union Pay, China Merchants, Bank of China, Sany, Dong Feng, Ping An, and Tsingtao.
Dr Andy Nazarechuk, Dean, University of Nevada Las Vegas Singapore Campus, William F. Harrah College of Hotel Administration
Dr Andy will facilitate the Workshop on Developing Customer Experience in the Service Industry. Dr. Andy is the founding Dean of University of Nevada Las Vegas-Singapore. He not only designed and developed the resources of the modern, technologically advanced facility of the first international campus of the renowned William F. Harrah College of Hotel Administration, he also designed and developed the programs offered at the Singapore campus. Dr Andy is a leader in both the academic and the professional worlds of hospitality development. He is an internationally known speaker, facilitating workshops, teaching courses, and addressing conferences and conventions for hotel professionals and academics on topics ranging from human resource motivation & management to casino management.
Mr Matthew Coulter, Research Director - Asia, Kadence Research Asia
Mr Coulter will be speaking on the topic Marketing to Women. Mr Coulter heads up the research consulting for Kadence across six local offices: Jakarta, Singapore, Kuala Lumpur, Delhi, Hong Kong and Shanghai. Kadence is a market research and brand consultancy that works with the largest companies in the world, assisting them in the development of their marketing strategies and value propositions. Kadence's clients in Asia include Unilever, Hitachi, Nestle, CNBC, Nokia and HSBC. Mr Coulter is also the Consulting Director of TIP-EX, an online gaming support platform that provides odds comparison, XML odds data, professional tips and match/events previews for 12 major sports. Prior to heading up the Asia office, Mr Coulter was a director of Kadence Research in Europe.
Dr Nerilee Hing, Associate Professor, School of Tourism and Hospitality Management and Head of the Centre for Gambling Education and Research, Southern Cross University
Dr Hing will be delivering the topic on Understanding Problem Gambling & Effective Gambling Research. She will also be taking part in the panel discussion on New Distribution Channels and Responsible Gaming. Dr Hing has had 14 years of experience in the hospitality industry, primarily in the restaurant, hotel and club sectors. She has published widely in various tourism and hospitality journals and has conducted numerous consulting and external research grants for industry and government. She is an active researcher into gambling-related issues, principally focusing on responsible provision of gambling and the management of problem gambling.
Mr Timothy McCann, Director of Marketing Sciences, APAC, Accenture Ltd
Mr McCann will be providing insights on the topic Understanding Your Customers & Loyalty Management. Mr. McCann is the director of Marketing Sciences, APAC at Accenture, based in Singapore. He has deep skills in using sophisticated Marketing and Customer analytics techniques to drive shareholder value for clients. For the past 12 years, he has worked with leading telco's media companies banks and governments from Japan to Australia help drive customer acquisition, retention, satisfaction and loyalty.
About Macau, Cotai Strip
The seminar will be held at The Venetian, Macau. Macau, with its small resident population of only about 0.5 million has overtaken Las Vegas to become the gaming capital of the world. Gross gaming revenue for 2008 was about US$13.7b. Gaming revenues account for about 40% of its GDP. There are now 31 casinos (31 up to 4Q2008) in Macau. Cotai Strip is the Asia's answer to Las Vegas. There are nearly 30 developments under construction on the Cotai Strip. It is estimated that the Cotai Strip will exceed the Las Vegas Strip in terms of gaming revenue, number of visitors, hotel rooms, and attractions when the constructions are completed. The properties that are already opened include The Venetian Macau, The Grand Waldo, and Four Seasons Macau. Other major developments to look out for are the Galaxy Mega Resort, the Macau Studio City and the City of Dreams.
About The Venetian, Macau
The Venetian Macao opened in August 2007 and is the first resort style property of it's kind to inhabit the Cotai strip and is the flagship establishment of present Cotai. It is the largest single structure building in all of Asia and second largest in the world. Modeled after the Venetian Las Vegas, the "all suites" hotel also boasts the following facilities:
- 3,000 suites, each with more than 70sqm of space and lavish Italian marble bathrooms
- World's largest casino with over 1,000 slot machines and more than 600 gaming tables open around the clock
- 350 Premium Grand Canal Shoppes that include designer names and popular retailers